COVID-19 clinic update

We remain open and operating as usual

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We would like to reassure our patients that all staff at EMEG are following the strict recommendations provided by the Department of Health to ensure the health and safety of all of our patients, doctors and staff.

We have taken all necessary precautions in order to reduce the risk of infection.

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Your appointment will be re-scheduled:

• If you or someone you have been in contact with have traveled overseas in the past two weeks

• If you have a fever, sore throat, runny nose, cough or conjunctivitis

If you are experiencing any of the above symptoms contact your GP or call the local dedicated COVID-19 hotline on 1800 675 398

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Stage 4 Restrictions 

Under Stage 4 Restrictions in Metropolitan Melbourne the Department of Health & Human Services advise:

• If you are unwell it is important that you see a healthcare professional. You can leave home to receive health care or attend a medical appointment. If you need to see a doctor or health care professional, you should do so.

• You can leave home to accompany someone for essential medical treatment if you are a parent, guardian or necessary support person.

Do not put off getting medical care. If you have any concerns about leaving your home to seek medical treatment please phone your healthcare professional and seek guidance on appropriate time frame for you to be seen or if a tele-health appointment would be suitable.

This information is correct as at 6 August 2020. Please visit the DHHS Website for current advice.

Our staff can provide patients attending for an appointment a travel letter confirming attendance for a medical appointment for themselves and necessary support person. Please inform our staff if you require this at the time of your booking.

Screening Patients

Please contact us to reschedule your appointment, and do not enter to the clinic if you:

• Have travelled internationally in the past 14 days;

• Are unwell with a fever, shortness of breath, cough or sore throat;

• Have been in contact with a confirmed or suspected case of COVID-19;

• Have had a COVID-19 test in the last 14 days;

• If you have answered yes to any of these questions, your appointment will be rescheduled. Our team will offer a phone                consultation where possible to assess your condition. You may be referred to your GP or hospital with an ophthalmology department who can accommodate COVID-19 patients.

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COVID-19 and your eye care 

Please visit AAO-Coronavirus and your eyes for more information

We thank you for your continued support and patience during the current situation. Please stay safe and take care. From the team at EMEG.

Dated 31 August 2020

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Click here for more information 

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Our Services

At East Melbourne Eye Group we offer many services